Welcome to Help Center

Classmates.com is committed to providing you the very best customer support possible. We offer several ways for you to receive prompt, accurate answers to your questions.
  • Search: The fastest way to find an answer
  • FAQs: Answers to your most common questions
  • Getting Acquainted: An easy way to become familiar with many Classmates.com features
If searching Help doesn't provide the information you need, you'll then be given the opportunity to contact our Member Support team.
Example: change password


Frequently Asked Questions
1. What types of membership does Classmates offer?
2. How can I change my school information (last name, years attended, etc.)?
3. How do I add another school or college to my membership?
4. I paid for Gold membership, but the site is asking me to upgrade - why?
5. How do I manage the emails I get about message board activity?
6. I've forgotten my password - how do I access my Classmates membership?
7. How do I update my email address with Classmates?
8. How do I send a Classmates Email?
9. What photos can I add and how do I do it?
10. How do I cancel my membership?


Getting Acquainted: A quick introduction to our most popular topics