Dana Peterman:
CLASS OF 1983
La Jolla High SchoolClass of 1983
La jolla, CA
University of California - EducationClass of 2001
Los angeles, CA
University of California - Library ScienceClass of 1998
Los angeles, CA
University of California - Muir CollegeClass of 1993
San diego, CA
Occidental CollegeClass of 1987
Los angeles, CA
Dana's Story
Workplace
Education
MLIS, Graduate School of Education and Information Studies, University of California, Los Angeles, spring 2001
Concentration: Academic libraries
Advisor: Dr. Leah Lievrouw
MA in Education, Graduate School of Education and Information Studies, University of California, Los Angeles, fall 2000
Concentrations: Higher education and organizational change and community colleges
Advisor: Dr. Arthur M. Cohen
BA in Communications, University of California, San Diego, 1993
Minor in Psychology
Professional Experience
Social Science Librarian and Coordinator of Access Services February 2003-Present
Yale University, Social Sciences and Information Services Libraries
Supervises 7 full-time staff in two libraries.
Selects for psychology, and library and information science.
Provides reference at the Social Science Library and the Government Documents Information Center.
Participates in AskLive online reference provision,
Conducts bibliographic instruction and staff training,
Engages in the creation, revision, and documentation of library policies.
Chairs group evaluating communication effectiveness in the library system.
Member of team revising collection development tools and providing education to library selectors.
User Services Coordinator 1999 - 2003
ERIC Clearinghouse for Community Colleges, University of California, Los Angeles
Provided research information on demand for educators, Clearinghouse staff and the public using ERIC and other CD-ROM databases, the Internet and published information resources.
Provided advanced searches for clientele using ERIC descriptors, identifiers and other properties of the database.
Determined new research topics in education through analysis of the current literature and trends in research requests; prepared bibliographies on these topics and disseminated them to the education community.
Wrote ERIC database source articles for publication in community col...Expand for more
lege journals.
Conducted workshops on the use of the ERIC database for educational research and problem solving.
Wrote and produced a quarterly newsletter on behalf of the ERIC Clearinghouse for Community Colleges at UCLA.
Trained two student assistants to provide basic reference services.
Performed additional duties for the Clearinghouse, including statistical usage reports and assistance in the design and updating of its website.
Reserves Manager 1993 - 1999
Undergraduate Library, University of California, San Diego
Responsible for all reserves operations of 300 courses per quarter consisting of upper, lower, and graduate divisions across UCSD's curriculum.
Acted as faculty liaison for all reserves operations.
Served on the Undergraduate Library Renovation and Relocation Committee.
Re-engineered reserves processes which decreased processing time by 75%.
Established new cooperative relationships with Acquisitions and Cataloging units and two bookstores.
Created reserves manual.
Led team to develop unit mission statement.
Created accurate statistical projections of reserves usage and all circulation.
Maintained and created quarterly statistical reports.
Trained, evaluated and hired students and staff.
Provided reference assistance.
Staffed Access Services desk.
Circulation Work Leader 1989 - 1993
Undergraduate Library, University of California, San Diego
Trained and evaluated personnel assigned to provide circulation desk service.
Handled all phases of billing, searching, and hold operations.
Responsible for all catalog discrepancy resolution and withdrawal of materials.
Responsible for monographic bindery shipments including statistical reports.
Assisted in the transition from paper to electronic circulation services.
Research Skills
Used SPSS, SAS, and STATA programs to perform statistical analysis on a variety of higher education issues.
Languages
Proficient in French
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