Gail Honeycutt Helms:
CLASS OF 1965
Garinger High SchoolClass of 1965
Charlotte, NC
Garinger High SchoolClass of 1965
Charlotte, NC
Gail's Story
Gail Helms
Charlotte, NC
Awards and Honors:
Honor Society, Good Citizenship Award, Superlative in High School - Friendliest, Secretary of Student Council
Licensed Agent - Medicare - 2011 through Present
NC - Medicare - Health and Sickness and Supplemental - Licensed Agent
Microsoft Word Certified
Microsoft Excel Certified
Past Work Experience
Help Desk - July, 2015 to January, 2016 - helped Walmart Agents sell Medicare products through Direct Health - helping with Software, Computer and Compliance questions.
Licensed Agent - Medicare - 2011 to 2016.
Moore & Van Allen, PLLC - Word Processing Department - Word Processing Operator - Document Specialist.
8 years Experience - January, 2000 - October, 2008.
Created editable documents from scanned PDF Converter documents in a timely manner.
Revised documents for Attorneys.
Proofed and used correct grammar, spelling and punctuation.
Created PowerPoint presentations.
Created large organizational charts in Word, PowerPoint and Excel.
Created Excel documents.
Created Visio documents.
Troubleshooting for computer problems for other Users.
Did tests on new applications before the company began using the product.
Received phone calls from individuals within the company - who were having problems with documents or their computer and helped them resolve these problems in a timely and courteous manner - sometimes working with the Help Desk.
Collins & Aikman - Automobile Upholstery Manufacturer - May, 1999 through November, 1999 - Salary $35,500
I was Administrative Assistant to Controller and also Accounting Department Secretary.
Typed 10Q and 10K SEC Reports, compilation of Booklets (Policies and Procedures).
Made sure we had the information for the quarterly Books from different sources to distribute to 20 individuals.
Set up the speed dial fax numbers for multiple locations within the company for easy use of fax machines by others within the company.
Set up the speed dial for the Phone Group Lists.
Set them up and documented them for easy use of numbers for Group in Accounting Department.
Maintained the weekly schedules for 26 individuals. I am very computer literate.
Southern Real Estate - 1998 - 1999 - Executive Administrative Assistant to Louis Rose - President of Southern Real Estate
Faison & Associates - Real Estate 1995 - 1998
1997 - 1998 - Executive Administrative Assistant to CEO/COB, Salary $35,000
Assisted CEO/COB from his office when he was away, which was quite often.
Made all of his travel arrangements.
Kept his office very organized, kept his calendar on Outlook and kept his contacts current on Outlook.
Kept him informed of all telephone calls in a timely manner.
Typed hi...Expand for more
s correspondence, Microsoft Word, this was typed (75 wpm). He dictated all of his correspondence. There would be a tape every morning for me to transcribe.
Took shorthand when needed.
I am an innovative problem solver with common sense and flexibility.
I maintained good customer relations by treating all individuals who called with respect and courtesy.
Confidentiality of the office was maintained at all times.
Faison & Associates
1995 - 1997 Administrative Assistant to Partner, Faison & Associates - Real Estate - Salary - $29,000
Worked for the Partner of Acquisitions and Dispositions, Real Estate.
Assisted the Partner and the Analyst, in the daily activities involved in acquiring properties and dispensing of properties associated with Shopping Malls.
I made sure information was received by customers in a timely manner and documented this in Excel. Maintained good customer relations by always treating our customers with courtesy at all times. Confidentiality of the sales was maintained at all times.
I was promoted to Executive Administrative Assistant to the CEO/COB - Faison & Associates, Inc.
ALLTEL
1991 - 1995 - Coordinator - Commercial - Residential Phone Service. Previously, Executive Administrative Assistant to Archie Thomas and George Sidman - two Presidents of ALLTEL, Carolina
1. Set up users - 500 for Georgia conversion (buying of GTF) (Computer). Maintained 500 users in AL, MS, NC, SC, FL, TN, KY. Structure load (loading of telephone numbers for Southern ALLTEL and ALLTEL Georgia (Computer).
2. Maintained preliminary (information) pages for updates on a yearly basis for 30 directories in Southern Region.
3. Action Line backup - Interacting with customers on a daily basis in order to resolve problems that the local offices had not solved.
Education
CPCC - Business Administration, Word, Excel, Shorthand I and II.
New Horizons Computer Training - Microsoft Word Certified - Microsoft Excel Certified
Mindleaders Courses - Word, Excel, PowerPoint, Outlook, Access.
Mingle Institute - Commercial Real Estate Class
Garinger High School - Business Courses - Typing I and II, Shorthand, Business Math
Awards
Good Citizenship
Friendliest
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2009 I have a wonderful family and I am so thankful for my family. God has protected us at all times.
I am so thankful for Amy and Kenny. They have always been supportive to my family. Kenny drove my daughter, Renee, and her husband, Kelly, away from their wedding to their reception.
And, Dawn, my daughter, is getting married in October. Amy and Kenny will be at the wedding and Kenny has offered to walk Dawn down the aisle. God Bless Amy and Kenny.
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