Jodi Correira Riolo:  

CLASS OF 1970
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Oroville, CA

Jodi's Story

Jodi is from Sacramento, California. Jodi's schools include La...Expand for more
s Plumas High School 1966-1968 and Newark High School 1968-1970
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Need to end a conversation graciously?  Try this; "I don't want to take up anymore of your time." #custserv
Referrals and repeat business may magically appear if you show your customers they're appreciated. #custretention
If you ignore your customers, they're likely to quietly go away.  Ignorance in this case is not bliss. #custserv
There is a child-like excitement about holding, opening, and reading a card you received in the mail.  When was the last time you sent your customers a thank you card?
Biz Phone Manners 101: Do not keep callers "on hold" for more than 45 seconds without checking back with them. #custserv
Wishing everyone a wonder 2017! HAPPY NEW YEAR! #newyear2017
Give your customers outrageous service. The extra mile has no traffic jams.
Never let a problem to be solved become more important than a person to be loved. Barbara Johnson #mondaymotivation
A customer complaint can be a vehicle for customer retention.  #customerretention
What angers customers the most? 42% do not like to speak to multiple agents and start over every time. #custserv
Music in the workplace? You bet as long as it is appropriate for your business type. #businesstip
The goal is keep every customer. When one is lost, you miss a lifetime opportunity of profitability from that customer. #custretention
Q. What is the best "lifesaving tool to save a customer"? A. Solve the problem. #custserv
Either you run the day or the day runs you. ~Jim Rohn #WednesdayWisdom
Smile your attitude is showing. #attitudes
True happiness comes from the joy of deeds well done, the zest of creating things new. #happiness
Did you know that saying "I'm sorry" can eliminate as much as 95% of a person's anger?  Good info to know, especially in the business world to diffuse angry customers.
It is better to look ahead and prepare than to look back and regret. ~ Jackie Joyner Kersee #MondayMotivation
Your career is not your life . . .it's just one of the tools for a better life.  #careers
It seems impossible, but if you're determined to keep going you don't need to give up. ~Sargy Mann #wednesdaywisdom
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