Rob Delaney:  

"Retired from the USPS, Hyattsville Post Office, in 2009 after working there for 38 years. Started out as a clerk and moved up to a management position where I served in the role as a Manager, Customer Services, for 26 years. Some of my duties were to ensure delivery of mail was made to a possible 64,000 deliveries in the Hyattsville delivery area on a daily basis which included Hyattsville, West Hyattsville, Adelphi, Landover Hills, and Landover. Additionally, I had the responsibility of managing a large workforce which included at least 15 supervisors and 300 plus employees at times. I also worked on detail positions at several other offices outside of Hyattsville. Among some of those offices was the Lexington Park Office, the Jessup Post Office, and the Silver Spring Delivery Annex in which I was in charge of 101 carrier delivery routes. I went to the aforementioned annex with the goal of improving the manner in which it was being managed and to make it a productive office. I worked 13 hours a day implementing the plan that I was going to use – starting with the delivery supervisors. After getting them to follow and adhere to my plan, I engaged a group of carriers, clerks, and union shop stewards who collectively resisted my changes. To achieve my approved goal and acceptance of my plan, I met with the Silve...Expand for more