Customer Support
Classmates.com is committed to providing you the best customer support possible.
In the Help Center, we offer several ways for you to receive prompt, high-quality answers to
your questions. Click the "Help" link in the upper right side of any Classmates.com page to
access these features:
Help Search
The fastest way to find an answer is to use the Search feature located on the Help home page.
This feature provides you a quick, easy way to access all of the Help information available.
Just type a few words about the subject you need help with and then click "Search."
When you search for a subject within Help, we will present links to recommended Help
pages along with a brief summary of what each page is about. Click on the links that are most
relevant to what you're looking for.
Note: The Search box on Help pages searches only for information on Help pages. It does not
search for content on other parts of the Classmates.com Web site. To search for schools, people,
and places, click Search at the top of any Classmates.com page.
Getting Acquainted
An easy way to get acquainted with many Classmates.com features is by reading the Getting Acquainted
topics on the Help home page. This area offers overviews on many of our most popular topics,
including site features, your account, getting started, and many others. It's a great way to
learn about all the features available to you as a member.
Getting Member Support
If searching Help doesn't provide the information you need, you may submit your question to Member
Support. To submit a request, click the "Contact Member Support " link located on the bottom of any
Help article found using Search and complete the form. To help us better serve you, please take a
moment to choose the most appropriate subject from the list of choices, then include any relevant
background or examples with your question. As soon as we receive your email, we'll send you an
automatic response to let you know we're working on answering your question. That way, you can be
assured that your message has reached us. We'll send an answer to your question as soon as possible.
Note: If you send us a question and you don't get an automatic response, please check to see if
your email program has a spam filter in operation. If so, this filter might be blocking emails from
Classmates.com or directing them to a bulk mailbox.
|
Need more information? Go back to
Search Results
or try a new search.
|
