Welcome to Help Center

Classmates.com is committed to providing you the very best customer support possible. We offer several ways for you to receive prompt, accurate answers to your questions.
  • Search: The fastest way to find an answer
  • FAQs: Answers to your most common questions
  • Getting Acquainted: An easy way to become familiar with many Classmates.com features
If searching Help doesn't provide the information you need, you'll then be given the opportunity to contact our Member Support team.

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Frequently Asked Questions
1. What types of membership does Classmates offer?
2. How can I change my school information (last name, years attended, etc.)?
3. How do I add another school or college to my membership?
4. I paid for Gold membership, but the site is asking me to upgrade - why?
5. How do I manage the emails I get about message board activity?
6. I've forgotten my password - how do I access my Classmates membership?
7. How do I update my email address with Classmates?
8. How do I send a Classmates Email?
9. What photos can I add and how do I do it?
10. How do I cancel my membership?


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