Jack Floyd:
CLASS OF 1983
Southwest High SchoolClass of 1983
Ft. worth, TX
Western Hills High SchoolClass of 1982
Ft. worth, TX
Wedgwood Middle SchoolClass of 1978
Ft. worth, TX
Morningside Middle SchoolClass of 1976
Ft. worth, TX
Westcreek Elementary SchoolClass of 1975
Ft. worth, TX
Jack's Story
Hello everyone,
Wow, if you don't check these stories often they become out of date really fast! Let's see, after good old Southwest I became a Paramedic. I worked for MedStar in Fort Worth, P&S Ambulance in Houston, and Carter Blood Center back in Forth Worth doing platelet and peripheral blood stem cell collections. As exciting as all that was my hobby of computers began to become more of a calling. In 1995 I made the switch from medicine to computer support. Along the way I married and divorced twice. Had 1 son with each. They are great boys. My oldest is a student at TCU and my youngest is in high school himself.
These days I live in rural Johnson county close to family. We are raising 35 head of Angus cows. This has been a learning expe...Expand for more
rience! I work for Microsoft in Los Colinas on the Frontier Team. We are the Global Escalations Support Team. It is the highest level of tech support at Microsoft. We get the customers that have gotten ticked off enough to contact Steve Baumers office to complain. It is challenging work but we have the latitude to do whatever it takes to resolve the technical issues and to make customers happy again, up to and including purchasing them new systems. Now that Windows 7 has launched we are focusing on Office 2010. It is a wickedly awesome improvement to 2007.
Drop me a line and I promise to write you back. Have a great day and remember, always reboot or restart the application before you call for support. It'll save you the first step anyway! :)
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