Robert Short:  

ROBERT T. SHORT, CPCU, AIS 900 Gardens Blvd, Suite 100 Charlottesville, VA 22901 (434) 977-4815 (O) __________________________________________________________________________________ EMPLOYMENT 6-1-97 Present Short Insurance Associates, Ltd., President/Owner Agency selected as 2007 Best Practices Agency by Independent Insurance Agents of America. 1996-6/1997 Hilb, Rogal & Hamilton Co. of Virginia: Executive Vice-President. Conduct daily administration and operation of the Charlottesville office, direct Personal Lines (until January 1997) and Retail Commercial Business for the Charlottesville, Richmond, Fredericksburg and Virginia Beach offices. Developed a plan to improve agency efficiency and implementation of total quality Management for the Retail Commercial divisions. Produced and serviced the largest commercial account book in the Charlottesville agency. 1989 1996 Hilb, Rogal & Hamilton Insurance Co. of Charlottesville, President. 10th largest publicly owned independent agency system in the United States. Manage and directed a profitable autonomous agency operation which generates in excess of $7 million dollars of annual premium. Coordinated markets and managed all staff, marketing, sales, advertising, customer service, collections, budgeting, business planning, personnel management and building management. Designed and implemented a staff education program which upgraded staff quality, encouraged personal development and improved customer satisfaction and retention rates. . 1983 - 1989: Lee & Short Insurance Agency, Charlottesville, VA: President and co-owner. Operated independent insurance agency. Realized agency growth from $400,000 to approximately $4 million in premium volume over six years. Executed merger with Hilb, Rogal & Hamilton Insurance Co. in 1989 and attained position of President of the Charlottesville office. 1982 - 1983: Barger Insurance, Charlottesville, VA: Office Manager. Established a new marketing territory and regional office for an independent agency. Responsible for marketing and sales in the local area. 1971- 1982 Insurance Management Corporation (currently known as Hilb, Rogal & Hamilton Insurance Co. of Charlottesville), Charlottesville, VA (later known as HRH Insurance Co. of Charlottesville) Secretary-Treasurer, Property and Casualty Agent. Controlled all corporate financial matters, budgets, and business plans. Produced insurance sales and serviced assigned accounts. LICENSES AND CERTIFICATIONS 1984 Present Certified Instructor: Agent¿s Errors and Omissions Loss Control, Basic and Advanced Programs. Certification through Employers Reinsurance and Independent Insurance Agents of Virginia. 1981 Present Approved and Qualified Instructor: Property/Casualty Agents Qualification Program, Continuing Education for Property, Casualty, and Life Insurance. Certification from Bureau of Insurance, Commonwealth of Virginia, State of Maryland, and ITC. 1981 Chartered Property Casualty Underwriter-designation Ame...Expand for more