Andrew Kallman:  

CLASS OF 1979
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Williamston, MI
Lansing, MI
Lansing, MI
Williamston, MI
Lansing, MI

Andrew's Story

Workplace CAREER MISSION TO TIP PURPLE COWS ACROSS THE GREAT CHASM. SUMMARY OF QUALIFICATIONS * VISION & STRATEGIC PLANNING * FULL P&L RESPONSIBILITY * PROFESSIONAL CONSULTANT * EXPERT IN CRM, SFA, CC&B * MBA – MARKETING & INTERNATIONAL * INTERNATIONAL MANAGEMENT * SOFTWARE DESIGN & DEVELOPMENT * MULTI-MILLION DOLLAR COST SAVINGS * TRAINING RESPONSIBILITY * OUTSTANDING COMMUNICATION SKILLS * SALES GROWTH * NEGOTIATIONS * EMPLOYEE RELATIONS * COLLEGE TEACHER * PRODUCTION & WAREHOUSING * RETAIL DISTRIBUTION * BRAND LAUNCH, & IMPLEMENTATION * PROGRAM AND PROJECT MANAGEMENT CAREER HIGHLIGHTS * Recovered a failed CRM/SFA (Customer Relationship Management/Sales Force Automation) project. The successful recovery and implementation by our team returned over US$29 million net/net to the bottom line in the first 12 months after launch. * Chief Operating Officer (VP) and key member of executive management team that refined the corporate vision. The company was successfully launched in 2001, capturing 5+% of the market in the first 11 months of operation and 16% within the first 2.5 years. * Conceived and directed the development and implementation of a 30-60-90 day sales forecasting software tool that contributed to the division's 50% increase in sales in the first year after implementation. * Analyzed current situation, developed recommended solutions, then guided the IT department toward savings of more than US$ 4 million for fiscal year 2001, without reducing deliverables or sacrificing quality of service. * As an independent consultant “up sold” a single 90 day project into 4 years of multiple projects in the areas of CR...Expand for more
M, Call Centers, Forecasting and Internet projects. * As part of the team responsible for increasing the value of each client, increased sales in fiscal year 2000 by over US$ 2 million, accounting for 1/7th of all annual sales revenues. * On behalf of a mobile operator, negotiated an agreement with a vendor that created an additional US$ 3 million in savings. * Negotiated exclusive rights to an automotive aftermarket process from a foreign supplier for the North American marketplace. This resulted in a product that was honored with inclusion in Entrepreneur Magazine’s “hottest opportunities” back in the late 1980’s. * As part of a brand repositioning project identified US$ 5 million in savings for the Customer Care - CRM department via the use of smart card integration and migration planning. WORK HISTORY 2002 - Current Independent Consultant, Jakobstad, Finland Management, International Marketing & CRM 2000-2002 DNA Finland Ltd., Helsinki, Finland Vice President, COO (On leave of absence from edgecom) 1999-2002 edgecom AB., Stockholm, Sweden Manager – CRM Solutions Practice 1995-1999 Independent Consultant, Grand Rapids, MI, USA On assignment at Steelcase – CRM/SFA 1992-1995 Kokkola Polytechnic, Kokkola, Finland College Teacher, English BBA Program 1990-1992 Oy B. Herrrmans Ab, Jakobstad, Finland ISO 9002 Production Team 1983-1990 2G, Ltd., Lansing, MI, USA Vice President, International EDUCATION MBA - Master of Business Administration Grand Valley State University Seidman School of Business, Grand Rapids, MI BBA - Bachelor of Arts, Business Administration Cornerstone University, Grand Rapids, MI
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