Gregory Miller:  

Greg is from Chariton, IA. and currently resides in Muncie, IN Retired after 35 plus years with careers in the automotive industry... BMW NA, LLC and Ford Motor Co. and a Junior/Senior High School educator/administrator with the former Iowa Dept. of Social Services. Places Called Home Through The Years: Muncie, IN - Sleepy Hollow, IL - Chesterfield, MO - Carmel, IN - Algonquin, IL - Streamwood, IL - Waterville, OH - Green Hills, OH (2) - Sharonville, OH (2) - Mitchellville, IA (3) - Chariton, IA (3) - Des Moines, IA (2) - Council Bluffs, IA - Detroit, MI - Broadview Heights, OH - Williamson, IA (2) - McBride, OK - Richardson, TX - Parma Heights, OH (3) - Pittsburgh, PA Career Experience: I have been fortunate enough to have worked for over 32 years in a challenging ever-changing industry for two prominent automobile manufacturers; BMW of North America, LLC and Ford Motor Co....in their Sales and Aftersales (Service/Parts) operations. I was also privileged to have worked under the direction of a number of keen/committed managers like...Wayne Orchowski, Anthony Ascione and Rudi Hebling...who helped me to further develop my skills and aptitudes, allowing me to successfully surpass the expectations/objectives I was charged with. In my last position as Regional Aftersales Development Manager, I worked with region/national staff......BMW Retail Center management...as well as corporate vendor counterparts in utilizing national programs along with merchandising tools we developed locally...allowed our region to accomplish increased shop labor, shop parts, wholesale parts, accessory, and Lifestyle sales...while improving owner satisfaction/enjoyment. In 2010, a very difficult year... the parts sales objective was $164M which was accomplished by 101%. BMW of North America, LLC - Central Region Office Regional Aftersales Development Manager. Developing and implementing...with Area Teams and BMW Retail Center Managers...Aftersales Marketing and Merchandising programs...tools...communications to increase: Service - Parts - Accessory - Lifestyle sales, gross profit and owner satisfaction. Developed software program (via Excel) to create floor plan designs for retail center "Lifestyle Boutique" sales areas. Designed, assembled and setup retail center "Lifestyle Boutique" display structures and merchandise for the Central and Western Regions. Trained retail center managers on proper corporate Accessory/Lifestyle product promotion and display. Developed for the region, a number of sales merchandising/marketing tools (Accessory Price Guide, Accessory Addendum Monroney Label, Accessory/Lifestyle (product promotion) Digital Picture Frames and Customer Clinic Inspection Checklist) that were undertaken by corporate and adopted nationally during my tenure. During career at BMW NA held positions for: District Service and Parts Manager - District Service Manager - District Sales Manager - Regional Consumer Services Manager - Regional Parts Wholesale Manager - Service and Parts Consultant - Aftersales Market Manager - Regional Certified Pre-Owned Manager - Parts Manager - Regional Parts and Accessory Manager - Regional Aftersales Development Manager BMW NA provided opportunities to travel to Germany/Austria...to experience...firsthand...AG corporate counterparts, BMW AG's automotive and engine production facilities, world parts distribution center, corporate museum and driving an M6 162 mph on the company's test track facility outside of Munich. Travel opportunities included new model introductions/corporate conferences, all across the country...the best being a new 3 series introduction on island of Maui in 1983. Ford Motor Company - Cincinnati Zone Office Motorcraft - Zone Parts Manager Promoting Motorcraft parts through independent channel wholesale distributors and National account, Ashland Oil. Zone Manager working with Ford - Mercury - Lincoln dealers with the sales and promotion of Ford/Motorcraft parts. During tenure at Ford, held positions for: Motorcraft Wholesale Manager - Zone Parts Manager - Zone Service and Parts...Expand for more