Keith Douglas:
CLASS OF 1960
Windy Hill Elementary SchoolClass of 1960
Jacksonville, FL
University of Florida - Arts & ScienceClass of 1970
Gainesville, FL
Keith's Story
Workplace
Keith Douglas has more than 30 years diverse sales, marketing, management, and customer service experience. In 1975, after working in both Florida and Northern California educational marketplaces, Keith took a position in South Florida for the leading educational audio-visual producer, Society For Visual Education, Inc. (SVE - A Business Corporation). During twenty years at SVE, Keith earned awards and promotions (Regional Manager of the Year 6 of 7 years that he held a regional position); always number 1 or 2 in sales volume out of a sales force of approximately 100, after his third year at SVE; Promotions: Salesperson to Regional Manager to Large States Sales Director. In 1991, Keith was asked to join senior management as Sales Director ...Expand for more
in order to help implement a turnaround. From 1984 through 1994, Keith conducted the majority of sales and computer training workshops for the SVE field sales force.
Near the end of 1994, a competitor purchased SVE (Society For Visual Education, Inc.). In May of 1995, Keith marketed his wide range of computer skills and was hired as 1 of 7 managers (from a pool of 4,000 applicants) to help start the Jacksonville Technical Support Call Center for a fledgling company called America Online, Inc. AOL was a little shy of 2 million members at the time, and employed about 300 people in Member Services. Keith retired from America Online in January 2001. In just 6 years, AOL Member Services had grown to 8,600 employees serving more than 33 million members.
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