Roy Harmon:  

CLASS OF 1951
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Moline High SchoolClass of 1951
Moline, IL
Galesburg, IL
Moline, IL
Moline, IL

Roy's Story

Once, while in London, a British partner, Bill B., invited me to have supper with him and some of the local managers with whom I was working. But first, he wanted to know where I preferred to eat. My answer was instantaneous. My favorite London restaurant was about a block from Trafalgar Square and was named MacDonald'™s. My answer was not facetious. I am and will always be a country boy at heart. A meat and potato man, I am almost always unhappy with fare considered by many to be gourmet. To me, chefs ruin the delicious taste of meats by changing them with foul-tasting spices. In my travels around the world, in the MacDonald restaurants in which I have eaten, the fare is almost the same as in the Geneva, Illinois golden arches establishment. Undaunted by my shocking preference for MacDonald'™s, Bill insisted we eat at a posh restaurant in the theater district. No skin off his nose or pounds from his wallet, because entertaining me would be deemed work and charged to a business account. Dutifully and manfully I downed the meal that didn'™t come close to being as good as any meal cooked by my BW (beauteous wife). Unfortunately, I was frank in answering when Bill asked how I liked the meal. I could have stopped when I told him it was good, but went on to say that I still would have preferred MacDonald'™s. I am confident that Bill forgave me. We were long-time friends and co-workers in places as disparate as London, St. Petersburg, Russia, Capetown, South Africa and Bled, Yugoslavia. A COMMON MAN The point of the preceding vignette is to begin to explain the first part of title of these memoirs. I think I am truly a common man who has been blessed with an uncommon life. However, I hope I am not common in the sense of vulgar, low, coarse or even not refined. Rather, I hope that I am true to my heritage as son of a poor widow and grandson of generations of farmers. Not that one need look down on my farmer ancestors or relatives. Every one of them was successful and descended from families fiercely devoted to seeing their children educated. Further, it is my hope that I have not been nor will ever become snobbish. I have seen far too many of my colleagues at Arthur Andersen (now Accenture, the consulting firm) succumb to their success. There is no doubt that its partners were indeed the cream of the crop, especially as it relates to fanatic compulsion to succeed. However, in most cases, the haughtiest partners came from common stock, just like I. One example of my colleagues'™ snobbishness that I recollect occurred at one of the annual seminars for its worldwide partners and managers. I was in the midst of a group of partners, each of who was trying to impress the others with their footwear. One had ankle length, calf'™s leather boots while another alligator shoes. A third boasted of his ostrich skin shoes. All mentioned the prices, all of which were in the hundreds. Somewhat disgusted by this ostentatious display of hard-earned wealth, I elevated one of my EEE feet, for all to see and said, "œ$19.99 from the Sears mail order catalog" (both the price and catalog now long gone relics of the past). Because I was always considered an eccentric, the group marked it up as just another of my many foibles. Snobbishness was not limited to the firm'™s partners. Many of the wives, very few of whom have contributed to their family coffers, also fell prey to the belief that their husbands'™ success elevated them to a superior class. This was once brought home when I chanced to hear a group of wives in a discussion in which a story about a firm employee came up. When the telling was concluded the storyteller was asked who the employee was, and when told it was a staff person, all the wives had a common reaction. It was only a common staff person, no one of importance. I knew the person being discussed, and I valued him for his humanity and intelligence far more than most partners I knew. The snobberies one encounters become worse when ugly Americans are transplanted from their own country to a foreign land. Quite often it elevates wives from being merely high society partners of the nabobs of business into the ranks of nobility. Once, in Johannesburg, South Africa, when apartheid still reigned, I was invited to a partner'™s house for supper. During the evening, the wives were discussing the hardships of household management, especially as it related to the native African servants. One of the wives bemoaned the laziness of her household staff and limned the race as slothful people that had to be continuously watched to make sure they didn'™t slack off. I had spent enough time in that country to see that the people who really worked were those natives. In another instance, an American partner'™s wife, in Tokyo, recounted how she had to fire a live-in Philippina maid. The maid'™s mortal sin was having had the temerity to enter the living room while company was being entertained. When my wife and I were alone, we both expressed our moral outrage. First, because Philippina maids had to have employers to be permitted to stay in Japan, from whence they routinely sent most of their earnings to the extended families back home. To have lost her job would almost automatically result in her expulsion from the country and deprive her family of a decent life. Secondly, and most importantly, we could not grasp how anyone could have someone living in their house without that person becoming as one of the family. How could you throw a family member into the street for being in the living room? What exactly is my definition of a common man? First and foremost, it is a person who values others for what they are, not for what they have. I believe I am not better than my fellow common men, but I am sometimes more fortunate. In some respects, the communist society of Hungary, in 1982, reflected respect of the common man better than that sometimes encountered in my own country. While working there I, and the local country executives with whom I worked, traveled around the country with a professional driver. When we lunched at local restaurants, our chauffer joined us at our table and shared not only our meal, but also our conversation. I have worked with a few executives in my country that would similarly respect the common man in such a fashion. I fear most would not. But, the aspirations of the common man I would like myself to be, are what makes him one I can admire. Traits I would like him to have included generosity, kindness, patience, thoughtfulness, attentiveness, courage, humor and industry. Those I would prefer him not to have--but I still fall prey to sometimes--include pridefulness, selfishness, sloth, cowardice, disagreeability, bigotry and greed. AN UNCOMMON LIFE Robbed of my father by an accident two months before I was born, may have drastically influenced the tenor of my life. And, although I was deeply unhappy when other boys attended events with, or played with their fathers, the total impact, I believe, was to instill in me a sense of responsibility and a work ethic more common to past generations than that of my children and grandchildren. Born to a widow, my early years were lived in near-poverty, although it was only when I was older that I realized how poor we were. Nevertheless, although I will never be rich, I have earned a living that provides for everything my family needs during and even beyond my lifetime. From the age of 11 on, I have worked incessantly. Instead of having a newspaper delivery route like most boys, I had two. Rather than a single summer job, I had two: daytime as a lumberyard laborer, nighttime as a nightclub busboy. Rather that a single after-school job when I was in high school, I held three simultaneously. Nor did my earnings go into frivolous things to which teenagers aspire. The bulk of my wages was spent purchasing groceries for our family. At an even younger age I spent summer vacations on relatives'™ farms with a set of chores that began at first light and concluded at dusk (this was before rural electrification reached my mother'™s cousin'™s farm). Against all odds, the world'™s...Expand for more
largest consulting firm (now named Accenture) hired me. Many of my colleagues were never aware that, unlike them, I had no advanced university degree. Indeed, I had no degree at all. Yet, as far as I am aware, I was the only consultant who had no degree, in a firm of tens of thousands, but still had the good fortune to found a practice and a philosophy still driving the nature of its consulting services today. Largely self-educated in process design, I have brought better manufacturing processes to large and small companies around the globe than have the companies'™ own engineers. And, to cap my career, I published four books about reinventing factories, warehouses and business, published in several languages including English, French, German, Korean, Turkish, Spanish and Portuguese. I have been blessed with a loving family including a wife I adore, children, grandchildren and great-grandchildren. Like me, my children are not perfect, and they have been the cause of some disappointments but far more happiness and pride. I regret that so much of my life was stolen by a career that took me from family and home to the far corners of the earth. Although disdainful of organized religion, but still envious of its true believers, I have been blessed by the Almighty, in whom I believe with deep conviction, with a cornucopia of good fortune. He has given me the opportunity for frequent vacations in Hawaii, His heaven on earth. He took me almost halfway around the globe to a one-in-two-billion chance meeting with the only person perfectly suited to be the one with whom I chose to spend my life. I have been showered with beautiful but modest-value possessions that help to brighten every day. I enjoy each beautiful sunrise and sunset, the blossoming of trees, shrubs and flowers and the rippling, soothing songs of rivers and oceans. I am fascinated by history and geography and blessed with a wife with like interests, who taught me the local history when we traveled in foreign lands. One of my greatest blessings was that of life. As I write this line, it has been 18 years that I have survived since operations for cancer and my family having been told, after one of them, that overnight chances for my survival were doubtful. Unafraid of death, but deeply saddened by the prospect of no longer being around to care for my family (and they for me), the longer life that has been given to me is doubly treasured. Perhaps deemed successful in career, working was always a strain, made more so by the rigors of weekly travel within and outside the US. The happiest period of my life came too close to the end, at age 61. It started when I retired and was finally and permanently in the bosom of my family. My uncommon life has not been without its share of tragedy. The greatest, most unbearable tragedy was the loss of our son, at 39. No day will pass in the rest of my life where I will be free of the grief of his absence, but I am sustained by the hope that the Almighty will permit our reunion in the next life and give me the chance to once again tell him how much I love him and have missed him. I thank the Almighty that he gave me humor to offset occasional disappointments and rare tragedies. And humor would be of little value without an appreciative audience. My audience is always my wife, who laughs at my jokes more than my attempts to amuse her warrant. Thank the Almighty, also, that I can laugh at myself almost as readily as I do of others. The poet, Burns, wrote, "œOh would the lord the giftie gie us, to see ourselves as others see us". I believe that those who fail to see the humor in their actions miss much of the amusement of life. Not everyone finds amusement and entertainment in my type of (often) wry humor, but I hope those who find none in this memoir will find their share in their own lives. BOOK SEQUENCE I began working on these memoirs with the objective of leaving my descendents a history of my life. For that reason, the initial chapters chronologically report the life stages in the chapters 2 through 4. I first wrote (2) of the earliest years (1934-1946), followed by a recounting of early vacations (3), then the 1946-1952 teenage years (4). Perhaps these chapters may be of historical interest, as they span a period during which horses and kerosene lamps were common in life on the farm, and radio, refrigerators and air-conditioners were luxury items. I lived, during my teen years in Illinois cities of Rock Island, Moline and Galesburg. Next, one of the most significant but brief sages in my developing karma spanned the 3 years (1952-1955) as a soldier during the Korean War period (5). It was my karma to spend time as a youthful soldier in Germany where I met and married the love of my life (6). In Germany, during our early-married life, we lived in Nuenberg and in Kronach. My adult life really began with return to civilian life and pursuit of an occupation in which to provide a living for my wife and new daughters. Since the early years of our life were spread over the geography of Illinois, Wisconsin and Minnesota, each period is subject of another chapter. First, in 1955-1959, we lived in our first home, in Galesburg, Illinois (7), and then in 1959 I was promoted to a corporate supervisory role in Waukegan, Illinois (8) where we lived until 1963. In 1963 through most of 1965 the cold northland of Duluth, Minnesota was our home and the place where my managerial responsibility in manufacturing came to pass (9). Duluth was the birthplace of our only son. In 1965, an entirely new chapter of my career began, as I became a manufacturing consultant, the profession in which I would spend the rest of my working days. These years began in Milwaukee, Wisconsin (10). In 1974 I transferred from Milwaukee to Chicago and we moved into the home in Geneva, Illinois (11) in which we hope to end our lives. In 1978 I was assigned to work on a project in Japan, an experience that would become the basis for my final career phase as an expert "œJapanese" factory and manufacturing consultant and author. While working with Yamaha Motors, we lived in Tokyo (12). My last career phase, as a famous consultant, entailed work in 30 countries, on six continents, primarily working, but also being a tourist, when time permitted. Thus, part of my story is like a travelogue, involving foreign experiences like those recounted in the chapters on Russia (13), South America (14), the Pacific (15), others (16). Far too little of my life was that spent on vacation. In the earliest years we were unable to afford trips, but we managed more in later life. The trips (17) on mainland United States were mostly to the West, to enjoy the scenic splendor of the national parks, especially those in the mountains. Later, we discovered heaven on earth in Hawaii, where we spent every day we could as long as health and finance permitted. As a result I wrote of Maui Idylls (18), Runner-up Maui Idylls (19) and lesser Hawaiian paradise (20). At one time, I had undertaken to write a book about Hawaii, but failed to find a publisher interested in my stories. Thus, I transferred some of the Hawaiian tales and information to these memoirs. Life after retirement, in 1999, was the best period of all. These retirement years are the subject of the chapter entitled, Twilight Years (21). But as the end of the story approached, my thoughts on the life beyond (22) weighed more heavily on my thoughts than I had ever dreamed possible. My musings on the subject are discussed as my Feelings of Mortality. It is paradoxical that the career that made this common man'™s life so uncommon should be relegated to the last book chapter, Career Kudos (23). It is perhaps logical in that the career spanned so many decades and the career stories warranted gathering them together in a single narrative. An additional logical reason for the sequence is that I find it embarrassing to be such a braggart about my accomplishments. Further, my life'™s work was devoted to manufacturing, and readers may not easily understand the subjects I wrote about if they have little or no experience in the industry. Welcome to my life.
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